Over the past few weeks, OnStar has been gaining a lot of criticism because of their plans to track customers after they unsubscribe from the service. OnStar is a service built into many new cars that allows the driver or passenger to have one-touch access to emergency services as long as they pay the yearly fee. Tracking users after they unsubscribe from the service has raised huge security concerns, especially since OnStar was likely going to resell this location data to a third party to increase revenue.
The other problem OnStar faces is what happens when someone who doesn’t subscribe to the OnStar service and is in an emergency. Technically, OnStar can track them, but wouldn’t be obligated to help save their life since they are not a paying customer. This is a slippery slope, and I think OnStar is better off disabling tracking altogether after a customer unsubscribes from the service.